Why Quick Response To Tenants Requests Is Important

As a property owner, it is your prime responsibility to respond to the needs of your tenant at the earliest. This helps in increasing your credibility and prolonging lease cycles. For a renter, what matters most is that the property owner is always there to handle any issues that may arise, in a timely fashion. While working with a property management agency, these expectations are professionally managed by a property manager who would take tenants requests and quickly act on them on behalf of owner. Hunter Rentals & Sales pays special attention towards ensuring that a seamless mode of communication is established with tenants at all times. It also has an after-hours emergency facility for tenants and property owners.

Here is why property owner’s need to respond fast to the requests of tenants:

• Legal Requirement: Responding to the requests of tenants is in the best interest of a property owner as it helps in avoiding lawsuits related to habitability. Every state has its unique laws about how quickly a complaint or issue of a tenant should be resolved. The normal standard is that a property owner should address the issue of a tenant within a reasonable period depending on the gravity of the situation.

• More Tenants: Responding to the requests of tenants at the earliest helps in retaining them and attracting potential ones through word of mouth and good reviews. Quick responses help in elevating the reputation of a property owner and leads to positive feedback from existing tenants. Tenants who feel that they are treated right are more likely to renew their lease.

• Stand Out from Competition: Quick responses help you establish a strong position in the market. Tenants are more likely to stay with and choose property owners who are highly responsive over those who take more than 24 hours to respond to their queries. Look for a method of communication that works best for you and one that you are always available on e.g. text, email, Whatsapp, etc.

To improve your response time towards the needs of your tenants, you may consider hiring a property manager to handle tenant requests effectively and efficiently. Hunter Rentals & Sales provides top-notch property management services to clients in Killeen, Fort Hood, Copperas Cove, Harker Heights and Belton. It also has a tenant portal for establishing seamless and timely communication with tenants. Tenants can also pay rent, view their accounts and submit maintenance requests through the online portal.

For more information on how we can professionally manage your rental property, please call at 254-634-3311 or visit us at Hunter Rentals & Sales at 1503 W Stan Schlueter Loop, Killeen, TX 76549, United States